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Welcome to AnitaLok.com, owned and operated by Anita Lok (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of this website and all related services, sessions, and digital products (collectively, the “Services”). By accessing or using this site, you agree to these Terms. If you do not agree, please discontinue use immediately.
You must be 18 years or older to purchase or book any Service.
You agree to use this site only for lawful purposes. You must not upload or transmit malware, spam, or illegal/abusive content, nor attempt to disrupt or reverse-engineer the site.
Services including astrology, tarot, intuitive guidance, and creative content are intended for personal insight, inspiration, and self-awareness. They are not medical, psychological, legal, or financial advice. Always consult a licensed professional for those matters. You are solely responsible for any decisions or actions you take based on our Services.
By making a purchase or booking, you agree that all information you provide is accurate and current.
We reserve the right to refuse, limit, or cancel orders at our discretion (for example, suspected abuse or duplicate orders).
Payments are processed securely through third-party processors; we do not store full card data.
If you need to reschedule a live session, contact us at least 48 hours in advance.
Requests within 48 hours may be declined. Failure to attend without notice is considered forfeited.
Rescheduling is subject to availability and must occur within 30 days of the original date.
Because preparation and energetic work begin immediately after booking, all sales are final.
No refunds, returns, or exchanges will be issued for sessions, reports, digital products, or missed appointments.
See our Refund Policy for additional details.
Digital files (PDFs, audio, or reports) are non-refundable and non-transferable once delivered.
Please verify all details (birth data, email address, etc.) before purchase.
If a file fails to arrive, check spam/promotions and contact us to re-send (re-sending ≠ refund).
We reserve the right to change prices, offerings, packages, or availability at any time without notice.
We may modify or discontinue any Service or product, temporarily or permanently, without liability.
We strive for accuracy but do not guarantee that all information is complete, current, or error-free.
We may update or remove content at any time. Reliance on website material is at your own risk.
All content on this site including text, graphics, photos, videos, designs, and written materials; is the exclusive property of Anita Lok unless otherwise stated.
You may view and download materials for personal, non-commercial use only.
You may not copy, reproduce, distribute, adapt, or publish any part of this site without prior written permission. Unauthorized use may result in legal action.
If you share feedback, testimonials, or other submissions, you affirm you own or control the rights to them.
You grant us a non-exclusive, royalty-free, worldwide license to use such materials for marketing or educational purposes (e.g., first name + testimonial) unless you request otherwise in writing.
We may edit or remove content that violates these Terms or applicable laws.
Harassment, hate speech, discrimination, or abuse of any kind will not be tolerated in comments, messages, or community spaces. We may remove content or deny access without refund if behavior is deemed harmful.
This website may include links to third-party sites or tools we do not control. Accessing them is at your own risk and subject to their own terms and privacy policies. We disclaim responsibility for external content or services.
Personal information is collected only as necessary to deliver Services, process payments, or send updates you opt into.
We do not sell or rent your data. For full details, review our Privacy Policy.
Services are provided “as is” and “as available.”
No guarantee is made regarding specific outcomes, healing, or success. Individual results vary based on personal factors and effort.
To the fullest extent permitted by law, we and our affiliates will not be liable for any indirect, incidental, consequential, or punitive damages (including lost profits, data, or emotional distress) arising from use of the site or Services.
If liability is established, it shall not exceed the total amount you paid within the three (3) months prior to the claim.
You agree to indemnify and hold harmless Anita Lok, affiliates, and contractors from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of the site.
If you believe content here infringes your copyright, please email a written notice including:
We may update or revise these Terms at any time. Changes take effect upon posting. Continued use after updates signifies acceptance.
These Terms are governed by and construed in accordance with the laws of the State of New York, USA.
You agree to the exclusive jurisdiction and venue of the state or federal courts located in New York County, New York, for any dispute arising under or in connection with these Terms.
Questions regarding these Terms? Please use the contact form.
All Services are for personal growth and self-awareness. Results are not guaranteed, all sales are final, and prices may change without notice. Continued use of this website constitutes your full acceptance of these Terms & Conditions and Privacy Policy.