Anita Lok

Privacy Policy

Last updated:

This Privacy Policy explains how Anita Lok (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://www.anitalok.com (the “Site”) or engage with any of our services, newsletters, or digital products. By using this Site, you consent to the terms described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and any details you voluntarily provide when booking a session, ordering a report, or contacting us.
  • Payment Information: Processed securely through third-party providers (e.g., Stripe or PayPal). We do not store full credit-card details.
  • Birth Data: Date, time, and location of birth (if you request astrological work).
  • Technical Data: IP address, browser type, device data, pages visited, and referring URLs collected through cookies or analytics tools.
  • Communications Data: Emails, messages, and newsletter preferences.

2. How We Use Your Information

Your information is used to:

  1. Process payments and deliver purchased services or products.
  2. Schedule and manage sessions or readings.
  3. Send booking confirmations, digital files, and follow-up emails.
  4. Deliver newsletters, updates, and blog articles (if you subscribe).
  5. Improve website functionality and user experience.
  6. Respond to inquiries and customer service requests.
  7. Comply with legal obligations and prevent fraud or misuse.

3. Cookies & Tracking Technologies

This Site uses cookies and similar technologies (such as pixels and analytics tags) to remember your preferences and analyze traffic patterns.

You can control or disable cookies through your browser settings; however, doing so may limit certain website features.

Common third-party services include:

  • Google Analytics (for site performance insight)
  • Facebook Pixel or Meta Tags (for advertising retargeting, if enabled)

4. Email Marketing & Newsletters

If you join our mailing list, we’ll send occasional updates about new posts, sessions, or offerings.

  • You may unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us directly.
  • We use trusted email service providers that comply with data-protection laws.

5. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your data, including SSL encryption and secure payment gateways. However, no method of transmission or storage is 100% secure; you acknowledge and accept this risk when using the Site.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy and as required by law.

  • Client session records and birth data are typically retained for up to 3 years for reference and support.
  • Financial records may be kept longer to meet tax and accounting requirements.

7. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share information only with:

  • Trusted service providers (payment processors, email platforms, hosting partners) who assist in operating the Site and agree to keep data confidential.
  • Legal authorities if required to comply with law or protect our rights.

8. Your Data Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal data.
  • Withdraw consent to email communications at any time.
  • Request a copy of your data in portable format.

To exercise these rights, use the contact page with your request. We may require verification of identity before acting.

9. International Data Transfers

If you access the Site from outside the United States, your data may be transferred to and processed in the U.S. By using the Site, you consent to this transfer and acknowledge that U.S. laws may not provide the same level of protection as those in your country.

10. Children’s Privacy

This Site is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, contact us immediately to delete it.

11. Third-Party Links

Our Site may include links to external websites or social media pages. We are not responsible for the privacy practices or content of those third parties. Please review their policies separately.

12. Policy Updates

We may update this Privacy Policy to reflect changes in law or business practices. The updated version will be posted with a new “Last Updated” date. Continued use of the Site after changes means you accept the revised Policy.

13. Contact Us

For questions, concerns, or data requests, please visit the contact page.

Summary

We collect only the information necessary to deliver your sessions, digital reports, and updates securely. Your data is never sold and you remain in control of your privacy at all times.